Det kom ett mail till Alexandra Tetschet, vår stationschef på Malmö Airport. Mailet beskrev hur väl vår trafikassistent, Carina Clause, tog hand om resenär Mr Chang.
Utdrag från mailet:
I write this email to make you aware of a very exceptional employee that you have in Ms. Clausen and if you have any sort of employee recognition program, I would like to ask that she is recognized for her outstanding customer service. She is a hard worker and a wonderful individual!
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